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Support Response Time?

I have a support ticket with Viofo and haven't heard anything from them for some time.  Is their support still around?


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There no any response from support, doesn't exit any support from Viofo!

 

If you buy this camera, good luck getting support........I've been waiting for a response to my support ticket since Jan 30.......no response yet   Feb 6

Chinese New Year just ended, you should start getting replies.

 

I just attempted contact and it was immediate

We are processing the ticket normally, thanks for your support.

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