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A119S not recording clips and pics.

Just received a new A119S. The device is not recording vids and clips. Have tried 2 different memory cards, both give the same problem. Reformatted them and tried again. One a 2gb card and one a new 32gb Samsung card. The device does not seem to be creating the folders. If you look at the screenshot, you will see what I mean. Any help appreciated.

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