VIOFO Support Center

Why am I getting black/blue screen when connecting to the computer?

You shall encounter the screen below if you use the 50CM short USB cable and connect the camera to the computer.

The short cable is for data transferring, you will then enter card reader mode, the camera screen will freeze and the card can be detected by the computer, and you can access the files in it.


During this period,  you can not enter the camera menu and the camera can not record.

If you want the camera to record. you may use the long car charger cable or connect the camera to another power supply.


Note: different camera models may have different card reader mode interfaces.



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