VIOFO Support Center

Why I keep getting memory errors or memory full when using the dash cam?

This is mostly like caused by a faulty or incompatible card,


Step 1: format the card accordingly or use a new one.


Click here to get format instructions.

https://support.viofo.com/support/solutions/articles/19000046583-how-to-format-the-microsd-card-


Below are the cards we recommend,

https://amzn.to/2UVMfbN

https://amzn.to/3BnvsPy

https://www.viofo.com/en/29-memory-card


Step 2: In case the issue persists,

Please reset the cam and update the firmware,


If it fails through all trials,

We suspect the front cam is defective, please contact VIOFO after-sale support to apply for a replacement. 

By email address: support@viofo.com

By opening a ticket: https://support.viofo.com/support/tickets/new



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