VIOFO Support Center

Why is the dashcam poping up memory error or memory full?

This is mostly like caused by a faulty or incompatible card,

Step 1: format the card accordingly or use a new one.

Click here to get format instructions.

Below are the cards we recommend,

Step 2: In case the issue persists,

Please update the firmware and reset the cam.

If it fails through all trials,

The dashcam may be faulty, you contact local seller directly or VIOFO official customer service for support.

official  after-sale support

Email address:

Ticket solution :

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