VIOFO Support Center

Why is the dashcam poping up memory error or memory full?

This is mostly like caused by a faulty or incompatible card,


Step 1: format the card accordingly or use a new one.


Click here to get format instructions.

https://support.viofo.com/support/solutions/articles/19000046583-how-to-format-the-microsd-card-


Below are the cards we recommend,

https://amzn.to/2UVMfbN

https://amzn.to/3BnvsPy

https://www.viofo.com/en/29-memory-card



Step 2: In case the issue persists,

Please update the firmware and reset the cam.

https://support.viofo.com/support/solutions/folders/19000140970



If it fails through all trials,

The dashcam may be faulty, you contact local seller directly or VIOFO official customer service for support.


official  after-sale support

Email address: support@viofo.com

Ticket solution : https://support.viofo.com/support/tickets/new



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