What is Normal?
Generally, as long as the camera is hardwired and parking mode is enabled in the menu, it will automatically enter parking mode when the engine turns off. You will either hear a voice notification—"Parking recording started"—or notice the parking mode icon appear on the screen (for models with a display).
Scenario 1: The camera turns off immediately when the engine is switched off
Please check the camera menu to see if parking mode is off.
It needs to be enabled.
It is the yellow ACC cable in hardwire kit that detects voltage changes and sends a signal to the camera, so the camera switches between driving mode and parking mode automatically, if your camera does not switch to parking mode, please reconfirm the ACC and BAT connection, the ACC cable must be connected to an accessory port.
Click VIDEOS for videos about hardwire installation.
Scenario 2: The camera stops recording during parking mode unexpectedly
Normally, cameras stop recording in the parking mode when your battery voltage drops down to cut-off voltage or the parking timer activates, so please use a multimeter to test the voltage or count the time.
If you confirm that neither condition is met, please refer to five tips below to troubleshoot.
- Recheck the hardwire kit connection, fuse tap, etc.
- Reset the camera, and choose low-bitrate parking mode to troubleshoot.
- Use the original car charger cable and see if the camera also stops recording in driving mode unexpectedly.
- Check if your card is on the recommended list
- Check if issues persist with only one channel recording.
Click Cards to know which card we recommend.
Scenario 3: The camera keeps recording in driving mode even the car engine is off
If the ACC (yellow) wire is mistakenly connected to a permanent power source, the camera will remain in normal recording mode continuously.
Please use a multimeter to verify the ACC wire connection.
It must be connected to a switched power source (accessory fuse)—one that completely cuts power when the ignition is turned off and supplies power only when the ignition is turned on.
Here is a Hardwire kit installation Guide.
Click Protection Voltage to know more about cut-off voltage
Click Parking Mode to know more tips about parking mode
Click Support if you need more help