VIOFO Support Center

What to do if the dashcam can't work normally during parking mode?

Scene 1: Turn on the parking mode on the cam but there aren't any parking videos.

① Hardwire kits connection issue:

Please check if ACC cable is connected to ignition fuse tap and BAT to the constant power tap,

use a multimeter and test: ACC no power when ignition off and BAT constant power ignition on or off.

② Use the original car charger or short cable to enter parking mode:

Take the dashcam home, plug it into a household socket, and put it in a corner without any motion or sound.. 

After 5 minutes, the dashcam will enter the parking mode automatically.

You may check by the files recorded in the card or the signal on the screen to confirm,

③.Card issue:

Format the SD card on the cam or use a new card as suggested, Samaung or VIOFO card.

Below are the cards we recommend,

Scene 2: Dashcam stops recording or record intermittently during parking

① Please check if you set the parking mode timer.

② Please check if the voltage protection is taking effect.

③ Please check if the missing videos are in other folders, like the RO folder.

④ Please check if the SD card is not working well, you may format it or try a new one(see above)

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.